We are located in Calle Donoso Cortés 12 in Valencia, next to Ruzafa Market.
Can I rent a bike under 18 years old?
Bike rental is only available for adults with a valid ID. Children under 18 years can only rent accompanied by an adult.
A document and/or deposit is required to rent a bicycle?
Yes! Before the rental period begins, we will require a deposit of 50 € per bike (100 € in case of E-Bike), that you can pay by card or cash. Alternatively we will require an ID / passport / driving licence, that we’ll keep it until the end of the rental period. After returning the rented bicycle(s) and accessories, the deposit will be fully refunded in the event that no damage has occurred.
If I rent my bike for more than a day, where can I park it overnight?
If the bicycle is rented for more than one day, make sure you can store inside your Hotel or apartment because is not allowed to leave the bike outside overnight. Alternatively, you can parking inside our store but remember to bring it us before closing time.
Who is responsible if the bicycle is stolen or damaged?
You are. The customer is responsible for any damage/s to bicycle rented and will refund all repair costs and the necessary replacement of the damaged parts. In case of theft or loss, the customer is responsible for the economic value of the bicycle/s (and its accessories) and relatives prices will be charged.
What happens if I have a mechanical problem or a puncture?
Road assistance is included in the rental price and is available in Valencia city.
Are there any accident insurance?
No. The CUSTOMER bears full legal liability for damage caused to third parties.
Are there any rules for cycling in Valencia?
In Valencia bicycles must use the areas designates for cyclist and, in their absence, on the road next to other vehicles. In this case you can use any lane next to the sidewalk, whichever is more convenient for your destination. You can get more information about rules and recommendations for bicycle circulation in Valencia, on http://www.valencia.es/agenciabici/sites/default/files/docs/normes_angles.pdf
Terms and conditions
0. Client Statement
The customer declares to be in a good physical and mental condition to ride a bicycle.
1. Return of bicycle
The bike must be returned to the shop on the date and time indicated in the contract , any extra hour will be charged at 5 € per hour.
2. Hand back earlier then the end of rental period
If the CUSTOMER hand back the bicycle earlier than he has to do, BIKE IN MIND reserves the right to doesn’t refund the money for the remaining days.
3. Checking the bicycle conditions
The CUSTOMER and BIKE IN MIND take note to have delivered the bicycle in good condition. Bicycle rental is only available to adults who have a valid ID, unless the person under 18 years old is accompanied by an adult.
4. Security deposit
At the start of the rental period, a security deposit of € 50 per bicycle (€ 100 in case of E-bike rental), is requested. Otherwise, we request an original ID – passport - driving licence, that we’ll keep it until the end of the rental period. After returning the rented bicycle(s) and accessories, the deposit will be fully refunded in the event that no damage has occurred. If the missing or broken rented items exceed the deposit amount, the customer must settle the balance.
5. In case of damages
The CUSTOMER is liable for damage to the rented bicycle and will refund both the repair costs and the necessary replacement of damaged parts. The following prices will be charged: serán:
Wheel € 80
Derailieur € 40
Pedal € 20
Fender € 30
Saddle € 30
6. In case of theft or loss
In the event of theft or loss, the customer is liable for the replacement value of the bicycle (and its accessories) and the following prices will be charged:
City Bike € 200
TrekkingBike € 400
Hybrid Bike € 500
E-Bike € 1000
Kids Bike € 170.
7. Customer responsibility
The CUSTOMER will take care of the bike rented out to him.
8. Customer Liabilities
The bicycle(s) must be carefully locked (both the frame and the wheels) to a fixed, non-movable object. If the bicycle is rented for more than one day, make sure you can store inside your Hotel or apartment because is not allowed to leave the bike outside during the night.
Limitation of Liability
1. Damage caused to third parties
The CUSTOMER bears full legal liability for damage caused to third parties.
BIKE IN MIND is not responsible for injury or damages caused to/by the client during the rental period.
3. Safety rules
The CUSTOMER must respect Spanish traffic regulations. Any ticket or fine due to incorrect use of the bicycle will be completely assumed by the customer.