ROAD ASSISTANCE AND THEFT INSURANCE

Discover our packages and forget about any problems!

Choose one of our packages when you book your bike online and enjoy your days in Valencia without worries!

ROAD ASSISTANCE

From 1,50 € per day

Includes:

  • Road Assistance in case of mechanic breakdown or puncture
  • Available everyday from 10am to 8pm in Valencia city

THEFT AND DAMAGES INSURANCE

From 2 € per day

Includes:

  • 50% off full price of the bike in case of theft
  • No charge in case of damages

INSURANCE + ROAD ASSISTANCE

From 3 € per day

Includes:

  • 50% off full price of the bike in case of theft
  • No charge in case of damages
  • Road assistance in case of mechanic breakdown or puncture
  • Available everyday from 10am to 8pm in Valencia city

TERMS AND CONDITIONS:

ROAD ASSISTANCE:
The Road Assistance service is available everyday from 10am to 8pm in Valencia city. The service is not available outside the metropolitan area of Valencia, eg: Pinedo, Saler, Albufera Park and Port Saplaya. In case of breakdown the customer has to send us a WhatsApp message at +34 684 054 683 and share your live location. The arrival time of the mechanic can vary between 20 and 60 minutes depending on where the customer is. You can buy the Road Assistance Service when you reserve the bike/s on our website or at the shop. The price is 1,50 € per bike / per day. In case you rent more then 1 bike, the Road Assistance Service is mandatory for all bikes on the same reservation.
If you choose not to buy the service, in case of breakdown or puncture, you can choose between bringing the bike to the shop to repair it free of charge, or use the Road Assistance Service, not previously contracted, at 30 € per call. In all cases the Road Assistance Service is only available from 10am to 8pm in Valencia city.

THEFT AND DAMAGES INSURANCE:
With the Theft and Damages Insurance, in case the bike gets stolen, the customer has to pay the excess of 50 % of the bike value, instead 100%.

The insurance covers any damage to the bicycle.
In case of theft, the customer has to pay the following excess:
- Basic City Bike: 100 € (bike full price 200 €)
- Premium City Bike: 175 € (bike full price 350 €)
- Trekking Bike: 225 € (bike full price 450 €)
- Bici de niño: 85 € (bike full price 170 €)
- E-Bike: Insurance not available.
In case you didn't previously buy our Insurance for Theft and Damages and the bike gets stolen or damaged, the following prices will be charged:
Bicycles: Basic City Bike 200 €, Premium City Bike 350 €, Trekking Bike 450 €, Kids Bike 170 € - Parts and bike accessories: Wheel 80 €, Rear or Front Derailleur 40 €, Pedals 20 €, Fender 30 €, Rear Rack 50 €, Saddle 30 €, Seat Post 10 €, Chain Cover 20 €, Fork 100 €.
The Insurance doesn't cover the theft or loss of the following accessories and the folllowing prices will be charged: Phone Holder 7 €, Basket 28 €, Key/U-Lock or Chain Lock 20 €, Key/Folding Lock 30 €.
The price for the Theft and Damages Insurance is 2 € per day for BASIC CITY BIKE and KIDS BIKE and 3 € per day for PREMIUM CITY BIKE and TREKKING BIKE.
The Theft and Damages Insurance is not available for E-Bikes.

ABOUT US

Bike in Mind Valencia - Rent a Bike IconBike in Mind Valencia - Rent a Bike

Calle de Donoso Cortés, 12, Valencia

5.0 72 reviews

  • Avatar Santiago Peñafiel ★★★★ Hace 1 mes
    Buena gente buenos profesionales lo recomiendo.
  • Avatar GABRIEL RODRIGUEZ ★★★★★ Hace 3 semanas
    Excelente calidad
  • Avatar Javier Calvo Díaz ★★★★★ Hace 5 meses
    Amables y eficientes,Luca te explica todos los detalles técnicos muy bien, te hacen presupuesto detallado y cumplen con los plazos. Comunicación ágilMuy buen servicioLo recomiendo sin dudarlo
  • Avatar JOSE ALFONSO ★★★★★ Hace 4 meses
    Buenos profesionales, muy buena atención, te asesoran muy bien y unos precios muy razonables. Lo mejor para reparar tu bici en ruzafa, no dejes de visitarles
  • Avatar Raul Grau ★★★★★ Hace 3 meses
    Atentos, amables, profesionales y con buenos precios. Recomendable.
  • Avatar Maritina Peña Vilaplana ★★★★★ hace 9 meses
    Gran profesional, siempre me deja la bici como nueva.Se preocupa que este todo perfecto y se nota que le gusta su trabajo .Que bien tener un mecánico de confianza y cerquita de casa.Os lo recomiendo 100% !!!